Managed Services

Managed Services

We operate as a full service, product life-cycle management and information technology consulting firm at the international level. Currently we have been providing our managed services to AEON Cambodia, GME Korea, SWAP IT Malaysia and IME Pay Nepal with 99.99 % uptime. In 2018 we will also be managing services in counties like Myanmar and Indonesia. We have twenty Engineers in Nepal who give 24/7 support to all our clients. In Malaysia we have ten Engineers with vast knowledge and expertise. Besides this, to provide better support to our international clients we have placed our two engineers in each country.

1. Multiple employees with a variety of knowledge in multiple Industries.

2. 24/7 support and system monitoring

3. A team of technicians with more than 10 years of experience in their field.

4. Level 1 and Level 2 Support (L1 and L2)

5. Record response time within 15 minutes.

6. Unlimited end user help desk

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